Last Updated: January 2024
Look, we're architects, not data miners. We only collect what we actually need to work with you and make sure you get the best service possible. This page explains how we handle your info - nothing fancy, just straightforward stuff.
When you reach out to us or work with us on a project, we'll collect some basic stuff like your name, email, phone number, and address. If you're hiring us for architectural services, we'll obviously need project details, site information, and any specific requirements you've got.
We might also hang onto correspondence - emails, meeting notes, that sort of thing. It helps us keep track of what we discussed and makes sure nothing falls through the cracks. Plus, if you visit our website, we collect standard web data like IP addresses and browser info through cookies (more on that below).
Pretty straightforward - we use your info to actually do the work you're hiring us for. That means designing your spaces, getting permits, coordinating with contractors, and keeping you in the loop throughout the project.
We'll also use your contact details to send project updates, answer questions, and occasionally share news about what we're up to (but only if you're cool with that). We're not gonna spam you with random stuff - we've got better things to do, and so do you.
Sometimes we need to share info with engineers, contractors, or municipal authorities to move projects forward. Don't worry though - we only share what's necessary and make sure they handle it responsibly.
Our website uses cookies - those little files that remember you when you visit. They help us understand which pages people find useful and how folks navigate the site. Nothing creepy, just basic analytics to make the site better.
You can turn off cookies in your browser settings if you want. The site'll still work fine, though some features might not be as smooth.
We take security seriously. Your information's stored on secure servers with proper encryption and access controls. Only team members who actually need access to do their jobs can see your data.
We keep project files for as long as required by Canadian architectural regulations (usually around 10 years after project completion). Once we're legally clear to delete stuff, we do it properly.
Under Canada's privacy legislation (PIPEDA and Ontario's privacy laws), you've got rights when it comes to your personal info:
We use some third-party tools to run our business - things like email platforms, cloud storage, and project management software. These providers are all legitimate companies with their own privacy policies, and we make sure they meet Canadian privacy standards.
We don't sell or rent your information to anyone. Period. That's not how we operate, and it never will be.
We're proud of the work we do and sometimes want to showcase completed projects in our portfolio, on our website, or in marketing materials. We'll always ask for your explicit permission before featuring your project publicly.
If you'd prefer to keep your project private, that's totally fine - just let us know. And if you change your mind later, we can add or remove projects from our public portfolio anytime.
We might update this privacy policy from time to time - usually when laws change or we add new services. When we make significant changes, we'll let you know via email or through a notice on our website.
The date at the top of this page shows when we last updated it, so you can check back occasionally if you want to stay current.
If you've got questions about how we handle your information or want to exercise any of your privacy rights, just reach out. We're here to help and happy to walk you through anything that's unclear.
As a registered architectural firm in Ontario, we're subject to the Ontario Association of Architects (OAA) regulations and professional standards. This includes specific requirements around client confidentiality and record retention.
We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and all applicable provincial privacy legislation. If you've got concerns about how we're handling your information, you can also contact the Office of the Privacy Commissioner of Canada.